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It's a dream to be here. Come in the heart of the Mexican Caribbean. Fill in your check-in and check-out date below and book your stay. We can only promise you great moments and unforgettable holidays with us.

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Cookie & Privacy Policy

1. Identity and contact details of the controller

The controller within the meaning of the DSG is the:

Buendia GmbH
Loestrasse 70
CH-7000 Chur
Switzerland

Mail: info@casagiovanoli.com
Phone: +41 76 760 740 8
Website: www.casagiovanoli.com

2. Provision of the website

2.1 Description and scope of data processing

When you access our website, i.e. even if you do not register or otherwise transmit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider, your IP address, referrer URL, date and time of access and similar.

They are processed in particular for the following purposes:

(1) Ensuring a smooth connection to the website,
(2) Ensuring the smooth use of our website, and
(3) Ensuring and analysing system security and stability, in particular for the detection of misuse and
(4) for the technically error-free presentation and optimisation of our website.

The data is also stored in the log files of our system. This data is not stored together with other personal data of the user. We do not use your data to draw conclusions about your person. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.

2.2 Recipient of the data

We use service providers for the operation and maintenance of our website who act as our data processors. All service providers are contractually obliged to treat your data confidentially.



3. Contact us

3.1 Description and scope of data processing

There is a contact form on our website that can be used to contact us electronically. If you make use of this option, the personal data entered in the input mask will be transmitted to us and stored. The processing of your personal data serves us solely to process your enquiry.

The following data is also transmitted and stored at the time the message is sent:

(1) Date and time of the enquiry
(2) URL from which the enquiry was made
(3) IP address

Alternatively, it is possible to contact us via the e-mail addresses provided. In this case, the user's personal data transmitted with the e-mail will be stored. This includes

(4) Date and time of the enquiry
(5) URL from which the enquiry was made
(6) IP address

as well as information on the servers involved in the e-mail communication.

You can also contact us via the telephone number provided. In doing so, we collect log data that includes your telephone number and the duration of the call. We do not record conversations.

3.2 Recipient of the data

Our website is maintained by service providers who act as our data processors. If you send us an enquiry regarding an offer, the service providers we use may receive data for these purposes if they require the data to perform their respective services (e.g. IT services, call centres). All service providers are contractually obliged to treat your data confidentially.

4. Rights of the data subject

You have the following rights in relation to personal data concerning you:

• the right to obtain information about what personal data we hold about you and how we process it;
• the right to receive a copy of your personal data in a commonly used format;
• the right to rectification of your personal data;
• the right to erasure of your personal data;
• the right to object to the processing of your personal data.

Please note that exceptions apply to these rights. To the extent permitted by law, we may refuse your request to exercise these rights.

You can withdraw your consent to the processing of personal data at any time. Please note that the cancellation is only effective for the future. Processing that took place before the revocation is not affected.

For information about the personal data processed by us, please send your request for information to info@casagiovanoli.com

You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC).

5. Webflow

We host our website with Webflow. The provider is Webflow, Inc, 398 11th Street, 2nd Floor, San Francisco, CA 94103, USA (hereinafter: Webflow). When you visit our website, Webflow collects various log files including your IP addresses.

Webflow is a tool for creating and hosting websites. Webflow stores cookies or other recognition technologies that are required to display the page, to provide certain website functions and to ensure security (necessary cookies).

Details can be found in Webflow's privacy policy: EU & Swiss Privacy Policy | Webflow.Webflow is used on the basis of Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in ensuring that our website is displayed as reliably as possible. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:EU & Swiss Privacy Policy | Webflow.

Order processing
We have concluded a data processing agreement (DPA) with the above-mentioned provider.This is a contract required by data protection law, which ensures that the provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.